Privacy Policy
Last updated: 2026-03-28
Introduction
Grove Spark ("we", "us", or "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or contact us for electrical services in Chatswood and surrounding areas.
Information We Collect
We may collect the following types of information when you interact with our website or contact us directly:
Personal Information: Name, email address, phone number, and property address provided when you request a quote or schedule an appointment.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to provide and improve our electrical services, respond to your enquiries and service requests, send appointment confirmations and follow-up communications, improve our website and user experience, and comply with applicable laws and regulations.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy, please contact us:
Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: https://www.grovespark.com.au/electrician-sydney/north-shore/chatswood/